COMPLIANCE & TERMS

Data Controller. PrimeLogicCollective, located at Crer. Independencia 236, Barcelona, Barcelona, Espana, is the data controller responsible for the processing of personal data collected through this website.

Data Collection. We collect personal data solely when you voluntarily submit it through our contact forms, including your name, email address, and project description. We do not collect sensitive personal data, financial information, or browsing behavior beyond essential cookies required for site functionality.

Purpose of Processing. Your personal data is processed exclusively for the purpose of responding to your inquiries, providing requested quotations, and executing agreed-upon services. We do not use your data for automated decision-making, profiling, or marketing without explicit consent.

Legal Basis. Processing is carried out under Article 6(1)(b) of the GDPR (performance of a contract or pre-contractual measures) and Article 6(1)(a) (consent) where applicable.

Data Retention. Personal data is retained for a maximum of 24 months from the date of last contact, unless a longer retention period is required by law or necessary for the completion of an active service agreement.

Data Sharing. We do not sell, trade, or transfer your personal data to third parties. Data may be shared only with essential service providers (hosting, email) who are contractually bound to maintain GDPR-compliant data processing standards.

Your Rights. Under the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise these rights, contact us at [email protected].

Data Transfers. We do not transfer personal data outside the European Economic Area. Should such transfer become necessary, we will ensure adequate safeguards are in place in accordance with Chapter V of the GDPR.

Contact. For privacy-related inquiries: [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

What Are Cookies. Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and improve your experience.

Essential Cookies. This website uses only strictly necessary cookies required for core site functionality, including session management and cookie consent state. These cookies do not require consent under the ePrivacy Directive (2002/58/EC) as amended.

Cookie Consent. Upon your first visit, a cookie consent banner is displayed. By clicking "RUN_METRICS," you acknowledge the use of essential cookies. Your consent preference is stored in localStorage and persists across sessions.

Third-Party Cookies. We do not use third-party tracking cookies, advertising cookies, or analytics cookies that profile your browsing behavior. Google Maps embeds on the contact page may set their own cookies in accordance with Google's privacy policy.

Managing Cookies. You can control and delete cookies through your browser settings. Disabling essential cookies may impair site functionality. For instructions, consult your browser's help documentation.

Changes. This Cookies Policy may be updated to reflect changes in our practices or legal requirements. The date of last revision is displayed at the top of this page.

Scope. This Refund Policy applies to all services provided by PrimeLogicCollective, located at Crer. Independencia 236, Barcelona, Barcelona, Espana. It governs the conditions under which refunds may be issued for completed or in-progress work.

Project Milestones. Services are typically delivered in defined phases or milestones. Refund eligibility is assessed based on the completion status of each milestone. Fully completed milestones are non-refundable. Partially completed milestones may qualify for proportional refund at the sole discretion of PrimeLogicCollective.

Cancellation Before Work Begins. If you cancel a project before any work has commenced, a full refund of any advance payment will be issued within 14 business days, minus any non-recoverable third-party costs already incurred (e.g., domain registration, software licenses).

Cancellation During Active Work. If a project is cancelled mid-execution, refund is calculated based on the percentage of work completed relative to the total project scope. No refund is issued for work already delivered and accepted.

Dissatisfaction Claims. If you are dissatisfied with delivered work, you must notify PrimeLogicCollective in writing within 14 days of delivery. A review will be conducted, and if the delivered work materially deviates from the agreed specifications, remediation or partial refund may be offered.

Non-Refundable Items. Third-party costs (hosting fees, domain purchases, premium plugin licenses, API credits) are non-refundable once procured on behalf of the client. Consultation fees for completed sessions are non-refundable.

Refund Processing. Approved refunds are processed within 14 business days via the original payment method. You will receive notification upon refund initiation.

Dispute Resolution. Any disputes regarding refunds shall be governed by the laws of Spain. Parties agree to attempt good-faith resolution before initiating formal legal proceedings. Jurisdiction: Barcelona, Espana.

Acceptance. By accessing or using the services of PrimeLogicCollective, located at Crer. Independencia 236, Barcelona, Barcelona, Espana, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

Scope of Services. PrimeLogicCollective provides web development, design, and related digital services as described in individual project proposals or statements of work. Each project is governed by its own scope document, which forms an integral part of these Terms.

Intellectual Property. Upon full payment, all deliverables created specifically for the client under a project agreement are transferred to the client's ownership. PrimeLogicCollective retains the right to display completed work in its portfolio unless otherwise agreed in writing. Pre-existing tools, frameworks, and code libraries used in development remain the property of PrimeLogicCollective.

Client Responsibilities. The client is responsible for providing timely feedback, access to required accounts and platforms, and accurate project requirements. Delays caused by the client may impact project timelines and are not grounds for liability claims against PrimeLogicCollective.

Confidentiality. Both parties agree to maintain the confidentiality of proprietary information shared during the course of engagement. This obligation survives termination of the service agreement for a period of 24 months.

Limitation of Liability. PrimeLogicCollective's total liability under any project agreement shall not exceed the total fees paid by the client for the specific project giving rise to the claim. In no event shall PrimeLogicCollective be liable for indirect, incidental, or consequential damages.

Force Majeure. Neither party shall be liable for delays or failures in performance resulting from causes beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, or internet infrastructure failures.

Governing Law. These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona, Espana.

Modifications. PrimeLogicCollective reserves the right to update these Terms at any material time. Continued use of services following notification of changes constitutes acceptance. Clients will be notified of material changes via email.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.